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Welcome to Itssosafari's policy page. Here you will find information regarding our terms and conditions, privacy policy, and other important policies that govern our services. Please read these carefully before using our website or booking our services.

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1. Terms and Conditions

• Booking Confirmation: All bookings made with Itssosafari are subject to confirmation upon receipt of full payment or agreed-upon deposit.

• Cancellation Policy: Cancellations must be made in writing. Refunds are subject to cancellation fees based on the timing of cancellation and the policies of our suppliers.

• Changes to Bookings: Changes to bookings are subject to availability and may incur additional fees. Itssosafari will make every effort to accommodate changes requested by clients.

• Responsibility: Itssosafari acts as an agent for transportation companies, hotels, and other suppliers providing services included in our tours. We are not responsible for any injury, loss, delay, or damage resulting from acts of nature, force majeure, or other events beyond our control.

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2. Privacy Policy

• Information Collection: Itssosafari collects personal information such as names, email addresses, phone numbers, and travel preferences to facilitate bookings and provide personalized services.

• Information Use: Personal information is used to process bookings, communicate with clients, and improve our services. Itssosafari does not sell or disclose personal information to third parties unless required by law.

• Security: We implement reasonable security measures to protect personal information from unauthorized access and use.

• Cookies: Our website may use cookies to enhance user experience and analyze website traffic. Users can control cookie settings through their browser preferences.

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3. Environmental and Ethical Policy

• Sustainability: Itssosafari is committed to sustainable tourism practices that minimize environmental impact and support local communities.

• Animal Welfare: We adhere to ethical guidelines regarding wildlife interactions, ensuring activities do not harm or exploit animals.

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4. Contact Us

For questions regarding our policies or to request further information, please contact us:

• Email: itssosafari@gmail.com

• Phone: +254 700-247-037

• Whatsapp: +254 715-803-737

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5. Updates to Policies

Itssosafari reserves the right to update or modify these policies at any time. Updated policies will be posted on our website with a notice of changes.

Thank you for choosing Itssosafari. We look forward to providing you with unforgettable safari experiences in Kenya and East Africa.